Filter the guide used by Apple's official service - NewCydiaTweaks


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Saturday, September 30, 2017

Filter the guide used by Apple's official service

Almost all of us have come at some point in our life, or we will turn to the technical service for any problem at our terminals like a blow (possibly saying goodbye to the screen) or mistakes of which we are not at fault. The technical service is the one that decides if the product is repaired within the warranty , or not. How do you decide this? With a guide that provides Apple to the technicians who have leaked and we show you below. 

Does my warranty repair? This Apple guide gives us many clues

Business Insider has been the exclusive means of filtering this guide called "Visual / Mechanical Inspection Guide" , which includes all the steps that a technician must follow to inspect a product of his brand. The technicians themselves have confirmed to Business Insider that these are the guides that they use to inspect and give an approximate cost to the repair to communicate it to the client.
Then I show you part of this document that is classified in colors depending on whether the repair may or may not be performed under warranty, or if it is irreparable.
Apple Repair Guide
Source: Business Insider
At the beginning of the document we have the damages that if covered in the guarantee like the dead pixels, the misalignment of the camera or the change of a frontal panel provided that the breakage of the same one has not been produced by a blow against some surface. In this case, the warranty will cover you if or if.
In the intermediate case, marked as yellow we find repairs that can be performed but that will not enter into the warranty. Here we have potential screen ruptures, audio connector damage or lightning or liquid or corrosion damage. Neither will scratches, knocks , or any marks be covered as a result of the passage of time in the terminal casing.
And in the last row we have the cases that are not covered with or without warranty , that is, they are not repaired as can be the catastrophic state of the iPhone as we see in the image or damages as a result of the use of unofficial batteries. 

It is interesting to have this guide on hand to see what the warranty may cover or not according to Apple. Leave us in the box of comments that you think about this filtration that we have discussed today.

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